Request deletion of your GT Innovations account data.
You may request deletion of your GT Innovations account and associated app data at any time. This page explains how to submit a request and what information may be removed.
Contents
1. How to Request Deletion
To request account or data deletion, email us at support@gtinnovations.app using the same email address connected to your app account, where possible.
2. What to Include
Please include:
- The app name related to your request
- The email address used for your account
- A clear request to delete your account and associated data
3. What May Be Deleted
Depending on the app you use, deletion may include account information, app progress, saved preferences, saved content, user-generated content, and related cloud-stored data connected to your account.
4. What May Be Retained
Some limited records may be retained if required for legal, security, fraud prevention, billing, platform compliance, or operational reasons. Any retained data will be limited to what is necessary for those purposes.
5. Processing Time
We aim to respond to deletion requests within 24–48 hours. Completion time may vary depending on the app, account verification, and the type of data involved.
To help us process your request faster, please contact us from the same email address used for your app account whenever possible.
6. Contact Us
For account deletion, privacy questions, or support requests, contact:
- Email: support@gtinnovations.app